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Troubleshooting & Support

FAQ & Troubleshooting

Common questions, error messages, and quick fixes for the Social Growth Dashboard. Can't find your answer? Contact support.

๐Ÿ”‘ API Key & Setup

Where do I get a Gemini API key?

Visit aistudio.google.com/app/apikey, sign in with your Google account, and click "Create API Key". It's free with generous usage limits.

Copy the key and paste it into ๐Ÿš€ Social Growth โ†’ โš™๏ธ Setup API Key in your spreadsheet.

I get an "Invalid API Key" error. What do I do?
  • โ€ข Check for extra spaces: Make sure there are no leading/trailing spaces when you paste the key.
  • โ€ข Key may be expired: Delete it and create a new one at aistudio.google.com.
  • โ€ข Test the key: Run ๐Ÿš€ Social Growth โ†’ โš™๏ธ Test API Connection to verify it works.
  • โ€ข Billing: The free tier should be sufficient for normal usage. If you've exceeded limits, you may need to enable billing.
How do I remove my API key from the spreadsheet?

Run ๐Ÿš€ Social Growth โ†’ โš™๏ธ Clear API Key. This removes the key from PropertiesService so you can safely share the spreadsheet with others.

๐Ÿ” Permissions & Authorization

I see "Authorization Required" โ€” is it safe?

Yes. Google Apps Script requires permission to access your spreadsheet, generate tabs, and call the Gemini API. These permissions are scoped to YOUR spreadsheet only.

Click "Review Permissions" โ†’ select your account โ†’ Allow.

I get an "Unverified App" warning. What do I do?

This is normal for Apps Script projects. Click Advanced โ†’ Go to [Your Sheet Name] (unsafe). It IS safe because it's your own spreadsheet running your own script.

Google shows this warning because the script hasn't been through Google's public verification process (which is for published add-ons, not personal scripts).

๐Ÿ“‹ Tab Generation & Regeneration

The wizard is taking too long. Is it stuck?

Full Wizard typically takes 30-60 seconds to generate all 40 tabs. Quick-Start takes ~15 seconds.

  • โ€ข Check the toast messages: You should see progress updates ("Generating Strategy..." โ†’ "Generating Content..." etc.).
  • โ€ข If frozen for 2+ minutes: Refresh the page and try again. If it persists, check your API key.
One tab failed to generate. Do I need to run the whole wizard again?

No! Use ๐Ÿš€ Social Growth โ†’ ๐Ÿ”„ Regenerate Tabs โ†’ [Specific Tab] to re-run only the failed tab. The system tracks which tabs exist and their last generation time.

You can also view generation status at ๐Ÿš€ Social Growth โ†’ โš™๏ธ View Generation Status.

Can I regenerate just one tab with updated info?

Yes. Each Regenerate Single Tab menu item reads the stored context (platform, niche, goals) from PropertiesService and re-generates only that tab. If you want to change context, run the Full Wizard instead.

โœจ Features & Usage

What's the difference between Quick-Start and Full Wizard?
FeatureQuick-StartFull Wizard
Tabs Generated340
Time~15s30-60s
Content Calendarโœ“โœ“
Brand Strategyโœ—โœ“
Tracking & Analyticsโœ—โœ“
How do I generate content for my calendar?

Use the Content Tools menu:

  • โ€ข ๐Ÿ“ Generate Draft Content โ€” fills drafts for rows with "Idea Phase" status
  • โ€ข ๐Ÿงต Generate Hooks for Topic โ€” generates 10 hooks from a topic
  • โ€ข ๐Ÿ“… Generate Next 15 Days โ€” appends 15 more days to the calendar
  • โ€ข ๐ŸŽฌ Generate Video Script โ€” full script with hook, value, and CTA
  • โ€ข โ™ป๏ธ Repurpose This Post โ€” adapts a post to 5 platforms
Can I share my dashboard with team members?

Yes! Use Google Sheets' native Share button. However:

  • โ€ข Remove API key first: Run ๐Ÿš€ Social Growth โ†’ โš™๏ธ Clear API Key before sharing.
  • โ€ข Team members can view/edit tabs but can't regenerate (they'd need the API key).

๐Ÿšจ Common Error Messages

"Exception: API key not found. Please run the Setup wizard."

Your API key was cleared or removed. Run ๐Ÿš€ Social Growth โ†’ โš™๏ธ Setup API Key again and paste your Gemini key.

"Tab [name] already exists. Skipping to prevent duplicates."

This is a safety feature! The system prevents duplicate tabs. To refresh a tab, use ๐Ÿš€ Social Growth โ†’ ๐Ÿ”„ Regenerate Tabs โ†’ [Tab Name] instead of running the Full Wizard.

"Gemini API returned an error: Rate limit exceeded."

You've hit the Gemini API rate limit (free tier: 60 requests/minute). Wait a minute and try again. For heavy usage, consider upgrading to the paid tier at aistudio.google.com.

Still Need Help?

Our support team is here to help you get the most out of Social Growth Dashboard.